This Privacy Policy explains how kw77 collects, uses, stores, protects, and may disclose the personal information of registered users and visitors to the kw77.asia platform. kw77 is committed to handling your data responsibly and in full compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and applicable PAGCOR regulatory requirements.
Summary: kw77 collects personal data to operate your account, process transactions, comply with PAGCOR licensing obligations and Philippine AML law, and improve the Platform. We do not sell your personal data to third parties. You have specific rights over your data under Philippine law, which are set out in Section 9 of this Policy.
This Privacy Policy ("Policy") is issued by kw77, the operator of the online gaming and sports betting platform located at kw77.asia and all associated subdomains and mobile-optimized versions thereof (the "Platform"). kw77 is the data controller responsible for personal information collected through the Platform.
This Policy applies to:
This Policy should be read alongside the kw77 Terms & Conditions, which govern your contractual relationship with kw77 as a User of the Platform. Capitalized terms used in this Policy that are not defined herein have the meanings given to them in the Terms & Conditions.
kw77 is committed to processing personal data in a manner consistent with Republic Act No. 10173 (Data Privacy Act of 2012), its implementing rules and regulations, and the guidelines issued by the National Privacy Commission ("NPC") of the Philippines. kw77 also processes personal data in accordance with PAGCOR licensing requirements, which mandate the collection and retention of specific categories of player information for regulatory compliance purposes.
kw77 collects personal data from you directly (when you provide it during registration or through your use of the Platform) and automatically (through technical systems as you interact with the Platform). The categories of personal data we collect are set out below.
Sensitive Personal Information: Under the Data Privacy Act of 2012, certain categories of personal data are classified as "sensitive personal information" and are subject to heightened protections. kw77 may collect sensitive personal information where required for KYC compliance (such as government ID numbers and photographs). This data is processed under strict security controls and access restrictions.
kw77 uses the personal data it collects for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, Contact, Credentials | Contract performance |
| Processing deposits and withdrawals | Financial, Identity, Transaction | Contract performance |
| Identity verification (KYC) | KYC documents, Selfie | Legal obligation (PAGCOR / AML) |
| Fraud prevention and security monitoring | Technical, Usage, Location, Transaction | Legitimate interest |
| Regulatory reporting to PAGCOR and anti-money laundering authorities | Identity, Transaction, KYC | Legal obligation |
| Responsible gaming monitoring and enforcement | Usage, Transaction, Account settings | Legal obligation / Contract |
| Customer support and dispute resolution | Identity, Contact, Communications, Transaction | Contract performance |
| Platform improvement and analytics | Usage, Technical, Cookie data | Legitimate interest |
| Promotional communications (where consented) | Contact, Usage | Consent |
| Enforcing the Terms & Conditions | All categories as relevant | Legitimate interest / Contract |
kw77 does not use your personal data for automated decision-making that produces legal or similarly significant effects, except where explicitly required for fraud detection and AML screening under regulatory obligations, in which case you will be notified of any consequential decisions and provided an opportunity to request human review.
Under the Data Privacy Act of 2012 and its implementing rules, kw77 processes your personal data on one or more of the following legal grounds:
Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawal of consent may affect your ability to receive certain optional communications or Platform features.
kw77 does not sell, rent, or trade your personal data to any third party for commercial purposes. kw77 may share your personal data with the following categories of recipients, strictly for the purposes set out in this Policy:
kw77 engages trusted third-party service providers who process personal data on kw77's behalf under data processing agreements that require them to handle data in accordance with this Policy and applicable Philippine privacy law. These include:
kw77 is required by applicable Philippine law to disclose certain personal and transactional data to:
Certain technical session data — including session identifiers and game outcome records — may be shared with licensed game content providers (such as Evolution Gaming for live dealer titles) to the extent necessary for game delivery, technical support, and integrity verification. These providers are contractually bound to use such data only for the stated technical purposes.
In the event of a merger, acquisition, restructuring, or sale of all or part of kw77's business assets, your personal data may be transferred to the acquiring entity as part of the transaction, subject to the acquirer assuming equivalent data protection obligations. kw77 will provide reasonable notice of any such transfer.
kw77 uses cookies and similar tracking technologies on the kw77.asia Platform to enable essential functions, improve user experience, and gather analytics data. The types of cookies used are described below:
You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Most modern browsers provide options to refuse or delete cookies; consult your browser's help documentation for instructions specific to your browser.
kw77 does not use cookies to serve third-party advertising or to track your activity across third-party websites unrelated to the kw77 Platform.
kw77 retains personal data for as long as necessary to fulfill the purposes for which it was collected, to comply with applicable legal obligations, and to resolve disputes or enforce agreements. The following general retention periods apply:
Upon expiry of the applicable retention period, kw77 will securely delete, anonymize, or archive personal data in a manner that prevents re-identification, unless a legal obligation requires continued retention.
kw77 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include, but are not limited to:
While kw77 takes all reasonable measures to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and for notifying kw77 immediately in the event of any suspected unauthorized access to your account.
Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights in respect of your personal data held by kw77. These rights are subject to applicable legal restrictions and exemptions, including those relating to kw77's AML and PAGCOR compliance obligations:
You have the right to be informed of the manner in which your personal data is being processed by kw77, including the specific purposes and legal basis for collection. This Policy serves as kw77's primary transparency mechanism.
You have the right to request a copy of the personal data that kw77 holds about you. Access requests can be submitted to kw77's Data Protection Officer via the contact details in Section 14. kw77 will respond to access requests within thirty (30) days.
You have the right to request correction of inaccurate or incomplete personal data held by kw77. For basic account information (name, contact details), updates can be made through Account Settings or by contacting kw77 Support. KYC-related data corrections require supporting documentation.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where consent has been withdrawn and no other legal basis applies, or where processing was unlawful. This right is subject to overriding legal retention obligations — kw77 cannot erase data it is required to retain by PAGCOR or AML regulations.
Where processing is based on consent or legitimate interest, you may object to or withdraw consent for that specific processing at any time. Withdrawal of marketing consent can be effected by updating your communication preferences in Account Settings or by contacting kw77 Support.
Where processing is based on consent or contract performance, you may request that kw77 provide your personal data in a structured, commonly used, machine-readable format, or transmit it directly to another controller where technically feasible.
You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that kw77 has processed your personal data in violation of the Data Privacy Act of 2012. kw77 encourages you to contact us in the first instance to attempt resolution before escalating to the NPC.
To exercise any of the above rights, please contact kw77's Data Protection Officer using the contact details set out in Section 14 of this Policy. kw77 will acknowledge your request within five (5) business days and will endeavor to respond substantively within thirty (30) days.
The kw77 Platform is strictly intended for adults aged 21 years and above, as required by PAGCOR. kw77 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account.
Parents and guardians who become aware that a minor under the age of 21 has registered an account with kw77 or submitted personal data to the Platform are requested to contact kw77 Support immediately via Live Chat or at the email address provided in Section 14. kw77 will treat such reports with priority and take appropriate action.
kw77 enforces the 21+ age requirement through mandatory KYC identity document verification before any withdrawal is processed. Accounts where submitted KYC documentation indicates the holder is under 21 will be closed and any deposited real-money balance will be returned to the originating payment method following investigation.
kw77 is a Philippine-focused platform and processes the majority of its personal data within the Philippines. However, certain service providers and technology partners engaged by kw77 — including cloud hosting infrastructure and game content providers — may be located in or operate servers outside the Philippines.
Where personal data is transferred to a recipient in a foreign country, kw77 takes steps to ensure that adequate data protection safeguards are in place, which may include:
For questions about specific cross-border transfers or the safeguards in place, please contact kw77's Data Protection Officer using the details in Section 14.
The kw77 Platform may contain references or links to third-party services — such as your GCash or Maya e-wallet interface — which you access as part of completing a deposit or withdrawal transaction. These third-party platforms have their own privacy policies and data practices that are independent of kw77.
kw77 is not responsible for the privacy practices or content of any third-party platform or service that you access in connection with your use of the kw77 Platform. You are encouraged to review the privacy policies of any third-party service before providing your personal data to them.
kw77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or kw77's data processing practices. The effective date at the top of this Policy will be updated on each revision.
Where amendments are material — meaning they significantly affect your rights or the manner in which kw77 processes your personal data — kw77 will provide notice by posting the updated Policy on the Platform and, where practicable, by sending a notification to your registered email address. Your continued use of the Platform following the effective date of any amended Policy constitutes your acknowledgment of the changes.
kw77 recommends that you review this Policy periodically to stay informed about how your personal data is being handled.
kw77 has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with the Data Privacy Act of 2012 and this Policy. If you have any questions, concerns, or requests relating to this Privacy Policy or to your personal data held by kw77, please contact:
kw77 will acknowledge data subject requests within five (5) business days of receipt and will endeavor to respond substantively within thirty (30) days. Where a request is complex or involves a large volume of data, kw77 may extend the response period by a further thirty (30) days, in which case you will be notified of the extension and the reason for it.
If you are not satisfied with kw77's response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines, which is the competent supervisory authority for data protection matters under the Data Privacy Act of 2012.
Beyond the legal text, these are the practical data protection commitments every kw77 player can rely on — from registration through to account closure.
kw77 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Data is shared only with service providers who need it to operate the Platform on our behalf, or with Philippine regulatory authorities as required by law. Your information is not a product.
All data transmitted between your device and kw77's servers — including login, deposits, withdrawals, and KYC document uploads — is encrypted using 256-bit SSL/TLS. Sensitive data including KYC documents is also encrypted at rest on kw77's servers.
Your kw77 account password is stored using a one-way cryptographic hash — a technical process that means even kw77's own systems cannot read your password. If you forget your password, it cannot be retrieved; it can only be reset through the verified reset flow.
kw77 processes personal data in accordance with Republic Act No. 10173 (Data Privacy Act of 2012) and the regulations of the National Privacy Commission. As a PAGCOR-licensed operator, kw77 also complies with PAGCOR's specific data handling requirements for licensed online gaming platforms.
Marketing communications from kw77 are only sent to players who have opted in. You can update your communication preferences at any time through Account Settings, or by contacting kw77 Support. Withdrawal of marketing consent does not affect your ability to use the Platform or receive transactional communications.
kw77 has appointed a Data Protection Officer who is responsible for all privacy-related matters. If you have a question, a correction request, or a concern about how kw77 handles your personal data, you can reach the DPO directly at [email protected] with the subject "Privacy / Data Request" — or via 24/7 Live Chat.
kw77 is a PAGCOR-licensed Philippine casino platform that handles your data with the same care as your money. SSL-encrypted connections, no data sales, compliant with Philippine privacy law, and Filipino-speaking support available 24/7. Players aged 21 and above are welcome.